Refund & Exchange Policy

At Classy Carry, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

7-Day Return Window

You may request a refund or exchange within 7 days of receiving your order.

Eligibility for Returns

To qualify for a refund or exchange:

• The item must be unused and in its original condition.

• The item must be in its original packaging.

• All tags, labels, and accessories must be intact.

• You must provide proof of purchase (order number or receipt).

Non-Returnable Items

The following items are not eligible for return or exchange:

• Items marked as Final Sale

• Gift cards

• Customized or personalized items

• Products damaged due to misuse or improper handling

Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval status.

• If approved, your refund will be processed to your original method of payment within 5–10 business days.

• Shipping charges are non-refundable (unless the item was received damaged or incorrect).

Exchange Policy

• Exchanges are available for defective, damaged, or incorrect items.

• If you would like to exchange an item for a different product, please contact us within 7 days.

• Exchanges are subject to product availability.

Return Shipping

• Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

• We recommend using a trackable shipping service.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

How to Request a Return or Exchange

To start a return or exchange, please contact our customer support with:

• Your order number

• Reason for return

• Photos (if applicable)